Nothing to install
The session opens from a link in the browser. Your client needs no account and downloads nothing; there is no plug-in on either side.
How it works
运作方式
How a consultation runs
You send your client the link, you run the call, and if you both consent it ends in a written record — one you read, cut and approve before your client sees anything. This page is the mechanism, including what is switched off and what is not built.
The call itself
A device check before a booked session
You see your own picture and watch a bar move as you speak, and you choose which camera and microphone before anyone else is there. The connection itself is not tested. A booked session opens on this doorstep; a call you accept live goes straight in.
It starts and ends on the booked window
Neither of you is watching a meter. The session opens when it should and closes when it should.
No audio is recorded
There is no audio or video recording feature in the product — not off by default, not at all. Messages are gone when the room closes. A written record exists only where both of you asked for one, and either of you can withdraw at any point, which deletes it.
Language, in the room and in the record
The room itself translates nothing. While the call runs, you and your client speak as you would on any video call — there are no captions, and nothing turns either of you into the other’s language as you talk. Where your client spoke Arabic, Farsi, Spanish, Tagalog or Mandarin, their side is transcribed and translated into English in the written record, after the call — if you both consented to one. One way only: nothing renders your English in their language.
Live captions inside the call are not ready — not on the hardware that serves this site, where the accurate model transcribes several times slower than people speak, so anything live would fall behind and stay behind. Smaller, faster models exist and have not yet been measured against our quality bar. Nothing live ships until one clears it, and we are not putting a date on that.
The record, after the call
A consultation can end in a written record of what was said and what you advised. It is produced after the call ends, by machine transcription on our own hardware — there is no recording behind it: the audio is processed to build it and not kept — and every rule below is enforced in code today.
Both of you consent, in the room
Nothing is kept until the second consent.
Consent is asked in the room, before the session — not in the terms, not at booking. You and your client consent separately, and capture starts only when the second consent arrives. Either of you can withdraw at any point, and withdrawal deletes the record rather than merely stopping it.
You approve it before your client sees it
You read it first. You remove lines. Then it is released.
A verbatim transcript cuts both ways for a regulated professional, so nothing reaches your client unread: you see the record first, remove any line that should not be in it, and approve it. Only then does your client receive anything.
Ninety days, then gone
The client’s side in English. No audio kept behind it.
The record is verbatim. Where your client spoke Arabic, Farsi, Spanish, Tagalog or Mandarin, their side is transcribed and translated into English in it — machine translation, good enough to follow, not a certified translation, and one way only: nothing renders your English in their language. It is deleted after 90 days regardless of anything else, so it is not your client file — keep your own notes as your regulator requires. No audio or video sits behind it: the audio is processed to build the record and not kept.
What is next here, and it carries no date: translating the approved record into the client’s own language. It is text rather than speech, with no latency bar — and the first model measured for the job was rejected, because it reversed meanings without marking them. Nothing ships until a model clears that bar; until then the record’s translation runs one way, into English.
Verificado significa verificado.
Verified means verified
Before a profile in a regulated category can be listed, booked or rung, a person checks the registration number against the public register, and the check records who performed it and when. The software refuses otherwise. What that check is, and is not.
How money works
- Your priceYou set the shape before the call: free, one price for the session, or free minutes and then one price. Never per minute — a meter charges a client more for needing translation, and cannot answer what a call will cost.
- On bookingWhen payment through us is switched on, your client’s card is charged at booking, at the price shown. The price is fixed at that moment — changing your rate later cannot change what a client already agreed.
- To youPayouts are made by hand for now, on a cadence agreed with you. Automated payouts are not built, and no page on this site will ever ask you for a bank number.
- If it goes wrongWrite to us. Cancellations and refunds are a person replying, not a button, and we stay involved until it is settled.
- Right nowPayment through us is switched off. A booking is recorded, nothing is charged, you bill exactly as you do now, and every page that touches money says so.